Jeff Thompson, Co-Founder of Feedback LLC, announced this week that he will be stepping down as CEO. Since its inception, Feedback has grown from a small start-up into a leading digital ethnography firm, and has conducted its customized research in over 50 countries. Mr. Thompson spoke very positively about the future of Feedback. “I’m very…
News
Listening Turns Customer Engagement to Participation
Feedback was quoted in a great story by CMSWire on “Moving From Customer Engagement to Customer Participation” – Dean was interviewed alongside experts from SAS and Signavio. He explained that it’s about ‘listening to how they interact with one another and figuring out how they want to interact with brands. This is where social listening…
Meet Spark451, Feedback’s Newest Strategic Partner
We are thrilled to announce our partnership with Spark451 Inc. to bring a new layer of insights to supercharge Higher Education marketing! From Spark451’s announcement: Jeff Bezos once said, “your brand is what other people say about you when you’re not in the room.” At Spark451, we’ve spent nearly a decade helping college and university…
Feedback on Becker’s Healthcare and SHSMD Podcasts
Feedback’s Dean Browell was a guest on both the Becker’s Healthcare Podcast and the the Society for Health Care Strategy & Market Development (SHSMD podcast talking about Generation X’s role in healthcare and more! He spoke alongside Alan Shoebridge (Salinas Valley Memorial Healthcare System) and Dan Miers (SPM), his fellow co-authors of Don’t You Forget…