For over 14 years, Feedback has conducted digital ethnographic research studies across various industries, uncovering actionable insights from extensive online discussions. Our expertise extends to healthcare domains, where we’ve recently conducted a deep analysis of nurses’ conversations. Introducing our latest white paper: 18-Month Pulse Report – Nursing Spotlight. This in-depth report sheds light on the…
thick data
Cracking the Burnout Code: Insights from COVID-19 Clinicians and Present-Day Pharmacists
Over a year ago, Feedback predicted the recent pharmacist walkouts, from Walgreen’s pharmacists to the pharmacy techs at hospital systems. Read more in the white paper below! When your entire mission is listening, you start to hear patterns across time, industries, demographics, geographies, and even whole populations. One such echo we have been tracking is…
From Pizza to Strikes: Listening to and Predicting Workforce Woes
Big Data vs. Thick Data: The Road to Data-Driven Marketing
Feedback’s Dean Browell and Optum’s Danny Fell have been speaking on “thick data” at conferences this year and the important concept is featured in a special article at eHealthcare Strategy & Trends. “…marketers shouldn’t overlook the incredibly powerful qualities of qualitative or “thick” data that deliver rich, deep insights and meaning that quantitative data often…