Dean had a great chat with Adam Turinas on HIMSS TV’s Healthtech Marketing Podcast! See what we are all about in this revealing conversation on healthcare market research. “Living among the gorillas”. This is something you don’t hear very often in healthcare marketing. But you will in this episode. Dr Dean Browell, Ph.D. is an…
digital ethnography
Podcast Interview: What K-12 Can Learn With Feedback
The Case for Life Stages Over Generation Definitions
“Hearing” vs. “Listening”
I want to comment on something I spoke about with executives last week: We need to start delineating between hearing and listening when it comes to voice of the consumer behavior online. If you are using social listening dashboards, or if you have someone who looks at the reviews for your organization just to respond…