HIMSS TV Healthtech MarketingPodcast Features Feedback
Dean had a great chat with Adam Turinas on HIMSS TV’s Healthtech Marketing Podcast! See what we are all about in this revealing conversation on healthcare market research. “Living among the gorillas”. This is something you don’t hear very often in healthcare marketing. But you will in this episode. Dr Dean Browell, Ph.D. is an […]
Podcast Interview: What K-12 Can Learn With Feedback
Dean and Lamarque discuss how Feedback’s unique research technique can benefit the K-12 educational space on both the workforce, parent, and student behavior sides!
The Case for Life Stages Over Generation Definitions
Feedback Looks Back at Dent Blend Richmond 2021
Just before the end of the year, Feedback hosted a hybrid version of Dent: Blend Richmond at Common House with three of the most interesting speakers yet! Speakers included: Craig Martin, The Good Road – collaborating to tell other people’s stories Danny Fell – State of Healthcare and Healthcare Collaborations / Unusual Bedfellows Ajena Rogers, […]
“Hearing” vs. “Listening”
I want to comment on something I spoke about with executives last week: We need to start delineating between hearing and listening when it comes to voice of the consumer behavior online. If you are using social listening dashboards, or if you have someone who looks at the reviews for your organization just to respond […]
Feedback Announces the Future of Digital Ethnography with Key Merger
Feedback, the online behavior research pioneer, is excited to announce a merger with a digital health technology company, CareStarter of Austin, TX. Feedback will continue to operate its unique company of twelve years in serving a wide variety of industries including an emphasis in healthcare, higher education, staffing, and more. The merger will allow Feedback […]
Feedback CEO Announces Retirement
Jeff Thompson, Co-Founder of Feedback LLC, announced this week that he will be stepping down as CEO. Since its inception, Feedback has grown from a small start-up into a leading digital ethnography firm, and has conducted its customized research in over 50 countries. Mr. Thompson spoke very positively about the future of Feedback. “I’m very […]
Lessons From the Pandemic: Your Employee Attitudes Are Knowable
Let’s continue this conversation about burnout in healthcare and underline an important point: the attitudes of your physicians, nurses, and staff are KNOWABLE. They are sharing. The general public is viewing. And it is impacting recruitment, retention, and facility/brand reputation whether you listen or not. Take for example this TikTok video by a physician about […]
COVID-19 Monitoring Produces Actionable Insights
Feedback’s special brand of market research continues to help hospitals, health systems, physician groups, service lines, facilities, and medical device and pharmaceutical companies for over a decade by providing a comprehensive look at how clients can better recruit, judge reputational risk, and how audiences make decisions and compare services. During the pandemic our insights have […]
Feedback 101: What are the benefits of Digital Ethnography?
Digital ethnography allows you to understand two crucial perspectives: The insights from the sentiment expressed by so many of your audiences online The perspective of those who will look for answers, and what they will find That latter audience is important. If we find incorrect information or an over-emphasis on a particular concept or audience, […]