Dean and Lamarque discuss how Feedback’s unique research technique can benefit the K-12 educational space on both the workforce, parent, and student behavior sides! Contact us here to learn more.
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Diversity, Equity, and Inclusion Insights
This case study shares a few top takeaways from our research findings on how different racial and ethnic populations (BIPOC) in Virginia perceive the value, opportunities, and barriers of higher education, specifically community colleges. Three Takeaways: Your students are online talking about you — in a lot of places. If you are not at the…
Feedback 101: How to choose the right research method
Choosing the right research method can be tricky as no two research methods produce exactly the same type of results. For example, focus groups can be a cost-effective way to gather data and observe unique phenomena and information (such as participant reactions) that other methods can’t replicate. They can be time-consuming – most Focus Groups…
“Hearing” vs. “Listening”
I want to comment on something I spoke about with executives last week: We need to start delineating between hearing and listening when it comes to voice of the consumer behavior online. If you are using social listening dashboards, or if you have someone who looks at the reviews for your organization just to respond…