Over a year ago, Feedback predicted the recent pharmacist walkouts, from Walgreen’s pharmacists to the pharmacy techs at hospital systems. Read more in the white paper below! When your entire mission is listening, you start to hear patterns across time, industries, demographics, geographies, and even whole populations. One such echo we have been tracking is…
Research
Digital Ethnography: Empowering Leadership With Fast, Adaptive Human-Centered, Tech-Fluent Insights
Urgency to arm organizational leadership with “data-driven” decision-making is all around, and even more abundant are the data solutions rising every day to meet that need – and while these engagement dashboards, analytic models, AI tools, and other tech answers that oversaturate the business intelligence space are undoubtedly a big part of the puzzle, one…
Using Digital Ethnography & Behavioral Science to Avert Employee Strikes
From healthcare facilities to the auto industry and logistics giants like UPS, employee strikes have been disrupting services and drawing attention to workplace issues. These incidents raise a crucial question: Could these strikes have been prevented? Feedback believes they could, through the strategic application of behavioral science and digital ethnography. The Intersection of Behavioral Science…
Feedback Announces Internship Program with Purdue Anthropology
Digital ethnography pioneers Feedback and Purdue University’s Department of Anthropology are proud to announce a new internship program beginning fall of 2023. This paid program will feature two interns who will receive the specialized training for conducting digital ethnographic research as well as work directly on healthcare-focused Feedback clients for a semester. Feedback’s extensive 14-year…